At WoW Glam Decor, customer satisfaction is our top priority. If you're not fully satisfied with your purchase, we’re here to help with a straightforward refunds and returns process.

Return Eligibility

• Items must be returned within 24 hours of receipt.
• Products should be unused, undamaged, and in original packaging.
• Proof of purchase, such as your order confirmation or receipt, is required.

• Sale or clearance items
• Customized or personalized products
• Items with hygiene concerns, such as bedding or personal care items (unless defective)

How to Return an Item

1. Contact Us: Reach out to us at support@wowglamdecor.com or 0702216652 with your order details and reason for the return.
2. Ship the Item: After approval, send the item back using a reliable courier service. Please note that return shipping costs are the responsibility of the customer, unless the item was defective or incorrect.
3. Inspection and Processing: Once we receive the item, our team will inspect it to confirm eligibility. We’ll notify you once the return is processed.

Refunds

• Approved returns will be refunded to your original payment method within 7 business days of processing.
• Shipping fees are non-refundable unless the return is due to an error on our part (e.g., incorrect or defective item).